*based on 142 total reviews as of 30 June 2023. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.” This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.” The report further mentions that, “Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. We are proud that ESET has been peer-recognized as a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms report.ĩ7% of Gartner Peer Insights users gave ESET PROTECT a 5-star or a 4-star rating.* Customers appreciate our solution equally for Product Capabilities, Sales Experience, Deployment Experience and Support Experience with a rating of 4.6 out 5 for each category.*Īccording to Gartner, “The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers.
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